Wholesale | Minimum Order Value £150
FREE Mainland UK Delivery for Orders Over £300

Payment, Delivery and Returns Information

Minimum Order:

The minimum order value is £150 (Excluding VAT)

Payment

Payment for Goods and related delivery charges must always be made in advance. We accept bank transfer payment only.

Delivery

We take our order processing very seriously and are proud of the great reputation we have for our delivery speeds. Our delivery charges are shown below:

Delivery

Cost

Description

UK Standard Delivery

£6.00

Orders under £300 (Excluding VAT) - Delivery is charged at £6.00 per carton up to 30kg. Order by 12pm (Monday-Friday) Shipped from the UK, delivery will usually take 2-5 days.

UK Standard Delivery

FREE

Orders over £300.00 (Excluding VAT) – Delivery is FREE. Order by 12pm (Monday-Friday) Shipped from the UK, delivery will usually take 2-5 days.


UK Remote Area Surcharge £6.00 per consignment

Full List of Remote Area Postcodes:


DOMESTIC UK SERVICES - OUT OF AREA POSTCODES
AB31 4 DG6 4 IM7 IV36 KW17 PA64 PH35
AB31 5 DG7 1 IM8 IV40 PA20 PA65 PH36
AB31 6 DG7 2 IM9 IV41 PA21 PA66 PH37
AB31 9 DG7 3 IM99 IV42 PA22 PA67 PH38
AB33 8 DG8 0 IV1 IV43 PA23 PA68 PH39
AB34 4 DG8 6 IV2 IV44 PA24 PA69 PH40
AB34 5 DG8 7 IV3 IV45 PA25 PA70 PH41
AB35 DG8 8 IV4 IV46 PA26 PA7I PH42
AB36 DG8 9 IV5 IV47 PA27 PA72 PH43
AB37 DG9 0 IV6 IV48 PA28 PA73 PH44
AB38 DG9 7 IV7 IV49 PA9 PA74 PH49
AB44 1 DG9 8 IV8 IV51 PA 30 PA75 PHSO
AB45 1 DG9 9 IV9 IV52 PAn PA76 P030
AB45 2 FK17 IV10 IV53 PA32 PA77 P031
AB45 3 FK18 IV11 IV54 PA33 PA78 P032
AB53 4 FKI9 IV12 IV55 PA34 PA80 P033
AB53 5 FK20 IV13 IV56 PA35 PH8 P034
AB53 6 FK21 IV14 IV63 PA36 PH9 P035
AB53 8 G63 0 IV15 KA27 PA37 PHI5 P036
AB53 9 G63 9 IV16 KA28 PA38 PH16 P037
AB54 4 HS1 IV17 KW1 PA39 PH17 P038
AB54 6 HS2 IV18 KW2 PA40 PH18 P039
AB54 7 HS3 IV19 KW3 PA41 PH19 PO40
AB54 8 HS4 IV20 KNXI5 PA42 PH20 PO41
AB54 9 HS5 IV21 KW6 PA43 PH21 TR21
AB55 4 HS6 IV22 KIXI7 PA44 PH22 TR22
AB55 5 HS7 IV23 KW8 PA45 PH23 TR23
AB55 6 HS8 IV24 KIXI9 PA46 PH24 TR24
AB56 1 HS9 IV25 KW10 PA47 PH25 TR25
AB56 4 IM1 IV26 KW11 PA48 PH26 ZE1
AB56 5 IM2 IV27 KW12 A49 PH30 ZE2
BT IM3 IV28 KW13 PA60 PH32 ZE3
DG3 4 IM4 IV30 KW14 PA61 PH32  
DG3 5 IM5 IV31 KW15 PA62 PH33  
DG4 6 IM6 IV32 KW16 PA63 PH34  


EU Shipping Charges

Band A countries – France, Germany, Netherlands, Belgium, Rep Ireland, Channel Islands, Spain, Austria, Italy, Portugal
10% up to £2000
8% up to £5000
5% over £5000

Band B Countries – Sweden, Switzerland, Czech Republic, Slovakia, Finland, Norway, Bulgaria, Croatia, Norway, Greece, Poland
12% up to £1000
10% up to £5000
8% over £5000

Band C Countries – Romania, Norway, Bulgaria, Croatia, Lithuania,
20% up to £1000
15% up to £3000
12% up to and over £5000

We do not currently ship to the following countries, but you are welcome to arrange your own freight forwarder to collect the goods from our warehouse
Cyprus, Slovakia, Latvia, Hungary, Gibraltar, Slovenia, Turkey, Malta


International Delivery

TBC

Please contact us with your order for a shipping quote. We can ship to most places in the world but please be aware delivery times may vary due to distance and your delivery service


Returns

If you have any issues with your order, please contact us so we can resolve the matter in the best way possible; whether that be by way of refund or replacement. There are some exceptions to the entitlement for a refund or replacement which can be found in our Website Terms & Conditions located on Our Site.

Faulty, or Incorrect Goods

Please contact us for a return’s authorisation code. Goods returned without a GRA (Goods Return Authorisation) reference will be rejected and returned to you at your own cost. Goods should be returned in their original packaging (and including any accessories the item came with) to CKB Ltd, Unit 5, Business Centre East, Fifth Avenue, Letchworth Garden City, Herts, SG6 2TS. Any Refund to which you are entitled will be made within 14 Calendar Days of the day on which we agree that you are entitled to the refund.

Goods damaged on arrival or Shortages

Please contact us. Shortages must be reported within 48 hours of receiving an order. It is your responsibility to thoroughly check your order upon delivery before signing any receipt of goods document for the courier. If there are any signs of damage or incorrect quantities these must be noted in full and signed for on the driver’s delivery note. Failure to carry out this procedure may result in any claims being rejected.