The minimum order value is £150 (Excluding VAT)
Payment for Goods and related delivery charges must always be made in advance. We accept bank transfer payment only.
We take our order processing very seriously and are proud of the great reputation we have for our delivery speeds. Our delivery charges are shown below:
UK Standard Delivery
Orders under £300 (Excluding VAT) - Delivery is charged at £6.00 per carton up to 30kg. Order by 12pm (Monday-Friday) Shipped from the UK, delivery will usually take 2-5 days.
UK Standard Delivery
Orders over £300.00 (Excluding VAT) – Delivery is FREE. Order by 12pm (Monday-Friday) Shipped from the UK, delivery will usually take 2-5 days.
UK Remote Area Surcharge £6.00 per consignment
Full List of Remote Area Postcodes:
|DOMESTIC UK SERVICES - OUT OF AREA POSTCODES|
|AB31 4||DG6 4||IM7||IV36||KW17||PA64||PH35|
|AB31 5||DG7 1||IM8||IV40||PA20||PA65||PH36|
|AB31 6||DG7 2||IM9||IV41||PA21||PA66||PH37|
|AB31 9||DG7 3||IM99||IV42||PA22||PA67||PH38|
|AB33 8||DG8 0||IV1||IV43||PA23||PA68||PH39|
|AB34 4||DG8 6||IV2||IV44||PA24||PA69||PH40|
|AB34 5||DG8 7||IV3||IV45||PA25||PA70||PH41|
|AB44 1||DG9 8||IV8||IV51||PA 30||PA75||PHSO|
|AB45 1||DG9 9||IV9||IV52||PAn||PA76||P030|
|AB53 8||G63 0||IV15||KA27||PA37||PHI5||P036|
|AB53 9||G63 9||IV16||KA28||PA38||PH16||P037|
EU Shipping Charges
Band A countries – France, Germany, Netherlands, Belgium, Rep Ireland, Channel Islands, Spain, Austria, Italy, Portugal
10% up to £2000
8% up to £5000
5% over £5000
Band B Countries – Sweden, Switzerland, Czech Republic, Slovakia, Finland, Norway, Bulgaria, Croatia, Norway, Greece, Poland
12% up to £1000
10% up to £5000
8% over £5000
Band C Countries – Romania, Norway, Bulgaria, Croatia, Lithuania,
20% up to £1000
15% up to £3000
12% up to and over £5000
We do not currently ship to the following countries, but you are welcome to arrange your own freight forwarder to collect the goods from our warehouse
Cyprus, Slovakia, Latvia, Hungary, Gibraltar, Slovenia, Turkey, Malta
Please contact us with your order for a shipping quote. We can ship to most places in the world but please be aware delivery times may vary due to distance and your delivery service
If you have any issues with your order, please contact us so we can resolve the matter in the best way possible; whether that be by way of refund or replacement. There are some exceptions to the entitlement for a refund or replacement which can be found in our Website Terms & Conditions located on Our Site.
Please contact us for a return’s authorisation code. Goods returned without a GRA (Goods Return Authorisation) reference will be rejected and returned to you at your own cost. Goods should be returned in their original packaging (and including any accessories the item came with) to CKB Ltd, Unit 5, Business Centre East, Fifth Avenue, Letchworth Garden City, Herts, SG6 2TS. Any Refund to which you are entitled will be made within 14 Calendar Days of the day on which we agree that you are entitled to the refund.
Please contact us. Shortages must be reported within 48 hours of receiving an order. It is your responsibility to thoroughly check your order upon delivery before signing any receipt of goods document for the courier. If there are any signs of damage or incorrect quantities these must be noted in full and signed for on the driver’s delivery note. Failure to carry out this procedure may result in any claims being rejected.