Wholesale | Minimum Order Value £150
FREE Mainland UK Delivery for Orders Over £300

Payment, Delivery and Returns Information

Minimum Order:

The minimum order value is £150 (Excluding VAT)

Payment

Payment for Goods and related delivery charges must always be made in advance. We accept bank transfer payment only.

Delivery

We take our order processing very seriously and are proud of the great reputation we have for our delivery speeds. Our delivery charges are shown below:

Delivery

Cost

Description

UK Standard Delivery

£6.00

Orders under £300 (Excluding VAT) - Delivery is charged at £6.00 per carton up to 30kg. Order by 12pm (Monday-Friday) Shipped from the UK, delivery will usually take 2-5 days.

UK Standard Delivery

FREE

Orders over £300.00 (Excluding VAT) – Delivery is FREE. Order by 12pm (Monday-Friday) Shipped from the UK, delivery will usually take 2-5 days.


UK Postcode Surcharges
Northern Ireland, Isle of Man & Isles of Scilly Postcodes:
BT, IM & TR21-25
£6.50 surcharge per consignment

Scottish Highlands & Islands Postcodes:
IV, HS1-HS9, KA27-KA28, KW1-KW17, PA20-PA49, PA60-PA78, PH17-PH26, PH30-PH44, PH49-PH50, ZE1-ZE3
£6.00 Surcharge per consignment

EU Shipping Charges
B and A countries - France, Germany, Netherlands, Belgium, Rep Ireland, Channel Islands, Spain, Austria, Sweden, Italy
10% up to £2000
8% up to £5000
5% over £5000

B and B Countries - Switzerland, Czech Republic, Slovakia, Finland, Norway, Bulgaria, Croatia, Norway, Greece, Poland
12% up to £1000
10% up to £5000
8% over £5000

B and C Countries - Romania, Norway, Bulgaria, Croatia, Lithuania,
20% up to £1000
15% up to £3000
12% up to and over £5000

International Delivery

TBC

Please contact us with your order for a shipping quote. We can ship to most places in the world but please be aware delivery times may vary due to distance and your delivery service


Returns

If you have any issues with your order, please contact us so we can resolve the matter in the best way possible; whether that be by way of refund or replacement. There are some exceptions to the entitlement for a refund or replacement which can be found in our Website Terms & Conditions located on Our Site.

Faulty, or Incorrect Goods

Please contact us for a return’s authorisation code. Goods returned without a GRA (Goods Return Authorisation) reference will be rejected and returned to you at your own cost. Goods should be returned in their original packaging (and including any accessories the item came with) to CKB Ltd, Unit 5, Business Centre East, Fifth Avenue, Letchworth Garden City, Herts, SG6 2TS. Any Refund to which you are entitled will be made within 14 Calendar Days of the day on which we agree that you are entitled to the refund.

Goods damaged on arrival or Shortages

Please contact us. Shortages must be reported within 48 hours of receiving an order. It is your responsibility to thoroughly check your order upon delivery before signing any receipt of goods document for the courier. If there are any signs of damage or incorrect quantities these must be noted in full and signed for on the driver’s delivery note. Failure to carry out this procedure may result in any claims being rejected.